Are you production down after hours or on a weekend?
We are available 24/7 to assist our clients with “prod down” and “urgent” issues. We do not surcharge clients for P1 issues, but our availability can vary during off-hours and weekends/holidays.
If you are production down after-hours, the best way to reach us immediately is by phone at (623)887-6800. Leave a voicemail if I don’t answer and I will call you back as soon as I receive the voicemail.
Also please send me an email to joshua@vanillaicetechnologies.com with a summary of your problem and contact information.
You can also contact me via Telegram, Skype, or WhatsApp using the links at the top of the page.
